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Telephone and cloud-based phone systems
Greater efficiency and functionality
Our range of state-of-the-art business phone systems can take your customer service to the next level. We can create bespoke packages using the major UK networks and handsets packed with the latest features. What are you waiting for?
What is a VoIP phone system?
The replacement for traditional landlines, voice over internet protocol (VoIP) phones are cloud-based. As the name suggests, they convert audio into digital signals that are transmitted over the internet. The technology offers cost savings, flexibility and advanced features for businesses in all sectors.
For example, VoIP phones can be integrated into your CRM, providing vital call data. Caller info appears on a digital display, saving time and enhancing your professional image.
Businesses will need to switch to VoIP phones as BT is shutting down its analogue telephone network (PSTN/ISDN) by January 31, 2027. Services are already being turned off, so businesses need to transition as soon as possible.
Making calls more efficient
and professional
Being a digital system, VoIP phones integrate with third-party software, like CRMs. When a customer calls, the technology will find the number in your database and will display their details on your PC.
If you receive a high volume of calls every day, a significant amount of time can be lost recording information. VoIP phones make calls more efficient for both your business and your customers.
Impress your customers by greeting them personally when you answer the call and having their details ready on screen. This improves the customer experience, making them feel valued.
VoIP systems can reduce caller waiting times, while offering a more personal experience and reducing missed opportunities.
Why choose DB Communication?
We work directly with our customers, so we can determine your precise needs and find the best package just for you. Don’t pay for anything you don’t need!
Outstanding customer service
Our telecoms experts offer full support throughout the length of your contract.
The business telecoms experts
You are in safe hands, as we have more than 20 years of industry experience.
Bespoke solutions for your business
We don’t do standard packages, we offer bespoke solutions based on your requirements.
Dinky Dave Tip
Ask yourself: what features do you require on a new phone system? Your specification will help us find the best system for your needs.
FAQs
The term VoIP stands for voice over internet protocol. This system transmits your calls through the internet, rather than a traditional phone cable linked to your property.
Over the coming months and years, BT will be switching off its traditional phone network (i.e. ISDN and PSTN). This means businesses will need to replace their old analogue phone systems. By opting for a VoIP phone ahead of the shutdown, your business will be unaffected.
DB Communication offers hosted phone systems with built-in identity management tools. Encryption technology will ensure hackers can never listen to your important calls.
Book a consultation
Tell us about your requirements, and we will create a business phone system quote. Take your first step into the future.